category: Resources

TopView Hardware Device Vendors

TopView Hardware Device Vendors

TopView Hardware Device Vendors TopView uses modems and call-out devices for delivery of notification messages. Cellular modems/devices can be used for SMS/text notification, and call-out devices for Voice notification. Overview of TopView Modems and Call-out devices The following is a list of online vendors for some of our recommended devices. If you notice an errors [...]

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Voice Call Out Devices

Voice Call Out Devices

Voice Call Out Devices Voice Notification via VOIP TopView uses VOIP to make phone calls. If you are not familiar with VOIP, see our Overview of VOIP support in TopView. Calls can be made from an existing internal phone system that supports VOIP, a hosted solution, or an inexpensive IP/PBX network device that bridges VOIP [...]

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Application Stories and Articles

Application Stories and Articles

Application Stories and Articles Providing 100% Reliability for Water and Wastewater Systems Aqua America’s existing alarm notification system was experiencing frequent failures, which eventually lead to a catastrophic failure of the entire alarm notification system. Aqua America turned to TopView Alarm and Notification software for their new platform. More… Improved Phone Call-out Alarm Notification with [...]

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TAPI Devices (legacy)

TAPI Devices (legacy)

TAPI Devices (legacy) TAPI (Voice notification and Remote dial-in) TopView allows use of TAPI devices in v6.37 and earlier but product support for TAPI devices has ended. TopView v7.0 and later does not allow use of TAPI. Please consider using VOIP instead of TAPI. TopView TAPI voice functions (voice notification and remote dial-in) can be [...]

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Configuring the Linphone Softphone for Mobile

Configuring the Linphone Softphone for Mobile

Configuring the Linphone Softphone for Mobile Overview The Linphone Softphone is a mobile softphone that can be used to test VOIP/SIP phone calls and SIP instant messaging. You must have a VOIP/SIP account to use this softphone.   Although Linphone has a Windows desktop softphone we recommend using the MicroSIP softphone for Windows instead. Download and install [...]

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Configuring the MicroSIP Softphone

Configuring the MicroSIP Softphone

Configuring the MicroSIP Softphone Overview The MicroSIP Softphone is a Windows-based softphone that can be used to test VOIP/SIP phone calls and SIP instant messaging. You must have a VOIP/SIP account to use this softphone. Warning: if your computer does not have sound, pressing a button on the softphone keypad may not register the DTMF [...]

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Modems and Call-out devices

Modems and Call-out devices

Modems and Call-out devices TopView uses modems and call-out devices for delivery of notification messages. Cellular modems/devices can be used for SMS/text notification, and call-out devices for Voice notification. Recommended/Supported devices Learn more about our recommended devices and configuration details: Recommended cellular modems/devices for SMS Notification Recommended phone call devices for Voice Notification Where to [...]

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TopView Videos

TopView Videos

TopView Videos TopView Product Overview The TopView Product Overview is a narrated presentation that describes the major features of the product. Learn about Exele, our TopView customers, and the great features included with TopView Alarm and Notification software. All Videos SCADA Sync (1) What is SCADA Sync? – Overview (2) Configuring the Gateway (3) Importing [...]

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