Comprehensive Alarm and Notification Software
Comprehensive alarm notification and alarm management software from Exele for wherever data and events need to be monitored. Use TopView® with process and automation data and events, SCADA, relational databases, MQTT, system performance, and network data. Generate audible alarms, send notifications via e-mail, SMS/text, voice call-out, messaging platforms (Microsoft Teams, WhatsApp, Pushover, SIP Instant Message) plus send MQTT messages and SNMP traps. The included desktop and mobile apps keep users connected to current and historical alarms and events.
Current release: TopView 7.3.1 SP1 Learn more about this release and SP1
Alarm Notification
TopView contains a robust notification engine supporting a wide variety of devices. This includes audible alarms, email, SMS/text/IM, voice callout (VOIP), Microsoft Teams, WhatsApp, Pushover, MQTT publish, and SNMP traps. If you need additional notification options, TopView allows you to write your own notification handler. Notification Messages can be fully customized to ensure that the delivered message is meaningful to each user. Many of TopView’s notification methods are bidirectional (email, SMS/text/IM, voice callout, Microsoft Teams), allowing the notification recipient to acknowledge the alarm to prevent notification escalation to others within the organization.
Remote Monitoring
TopView allows users to access monitored data, alarms, and alarm history on both desktop clients and mobile devices. For desktop users, TopView’s desktop client, the TopView Remote Viewer, allows users to view, hear, acknowledge, and shelve alarms. Views can be configured for each user and permission to acknowledge or disable alarms can be granted. In addition, the alarm history and interactive analytics provide insight into trends of alarm behavior. The TopView Mobile Web App provides access to values, alarms, and alarm history on any device with a modern browser. Nothing complicated to install or configure, and no installation is required on mobile devices.
Reporting and Analytics
The value of alarm history is being able to improve your process and reduce alarms. TopView stores your alarm history and makes it available for internal reports and analysis as well as 3rd party products and tools. TopView’s built-in alarm reports can be scheduled/emailed or created on-the-fly. Insightful alarm analytics exposes “bad actors”, alarm flooding, and periods of unusual alarm activity.
Robust, at any scale
Whether monitoring 50 or 500,000 items, TopView can handle it.
Our architecture allows the TopView Engine to run as one or many multi-threaded processes in order to balance your machine and your data servers’ resources.
TopView succeeds where other products fail, which is why some of the most data-intensive companies rely on TopView to help them manage their alarms.
Customer Testimonials
Hear what some of our customers are doing with TopView
“TopView has been providing reliable alarm monitoring and notification for the last four years daily for 24 hours. Easy and flexible to configure, scalable, redundancy, and cost-effective are some of the main attractions to using TopView.”
VAN TRAN
Control Systems Services Coordinator
“With the help of the TopView folks, we converted the system over and got it up and running over a weekend. This was a monumental task that would have taken weeks to resolve using our previous product, but together, we got it done quickly and seamlessly.”
DOUG DIETRICH
Process Control Engineer
“Installation, setup, and configuration are straightforward with comprehensive embedded documentation and customer support that is second to none… TopView has been completely dependable running behind the scenes with little to no intervention required over extended periods of time. In our current configuration, there are over 24,000 tags.”
JOSHUA LOFLAND
RMC Control Systems Specialist
“I wish I had bought TopView months before I did. I was attempting to configure another vendor’s software for 2 months and never could get it to do what I wanted. TopView was easy to configure, does more, and ended up costing less.”
MIKE WALKER
Sr. Manager, Sourcing
“TopView has paid for itself many times over in our fermentation pilot plant by increasing efficiency and decreasing lost batches. The interface is intuitive and easy to use. Customer support is outstanding. We have even seen some of our suggestions incorporated in updated versions of the software.”
STEPHEN HIU
President
“All it has done is performed flawlessly through the years, and every upgrade brings valuable features that enhance our sophistication with alarms and notifications. The system has infinite potential, and the only limitation is my vision and effort to configure it—and it is so easy I have no excuse! Couldn’t be more pleased with the product and company, I wish everything worked so well, my life would be so much easier.”
DOUG NETTING
Engineer
Industries Served
Ready to get started?
Contact Exele today or download a free trial version of TopView