Notification & Audible Alarms

TopView supports multiple notification methods over network, GSM modem, data modem, voice modem or telephony cards including e-mail, pager, SMS, text, audible, and voice.

Alarm messages

• Custom alarm messages and subjects with placeholders for current tag values, timestamps, ...

Audible Alarms

• Text-to-speech and WAV file audible alarms (local and remote)

Notification

• E-mail notification: three methods of e-mail notification delivery available with optional SSL (secure) SMTP and configurable retry for SMTP failures.
  Attach files to email notification messages (reports, graphics, instructions). Reply-to-email alarm acknowledge (POP with optional SSL).
   

• SMS notification: text messages to cellpopular phones using a GSM modem connected to a cellular network. Reply-to-SMS alarm acknowledge

• Modem notification: TAP protocol for pagers and cell phones OR direct-to-pager numeric messages

• Voice notification: audible WAV file or text-to-speech delivery to all phones with keypad acknowledge

• Notification message templates: optional detailed notification message content based on delivery method and recipient.

Sample detailed email notification message
based on a Notification Message Template

• Return-to-normal notification messages

• Resend persistent alarms

• Escalation of unacknowledged or persistent alarms

• Write-to-Server (string tag output): send notification, return-to-normal, and acknowledge messages to string tags (PI or OPC)

• Launch other applications in response to alarm or return-to-normal

• Flexible recipient scheduling for notification (email, pager, voice, ...) with ability to store and send notification once a schedule is active

• Prioritized message delivery will send high priority alarm messages first

• Contact list for managing recipients

• Send notification messages upon lost Server connections and errors

• Local and remote System Notification icons